‍Effective Date: February 17, 2025

1. Introduction
At Aardvark Tree Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when using our services or visiting our website. By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We may collect personal information in the following ways:

‍Information You Provide: When you contact us for a quote, book a service, or inquire about our tree care services, you may provide us with your name, address, phone number, email address, and payment information.

‍Information Collected Automatically: We may collect certain data automatically when you interact with our website, such as your IP address, browser type, and usage data (e.g., pages visited, time spent on our site).

‍3. How We Use Your Information
We use the personal information we collect for the following purposes:To provide our tree care services and fulfill your service requests.To communicate with you regarding appointments, quotes, and follow-ups.To process payments and manage your account.To send you promotional materials or offers (with your consent).To improve the functionality and user experience of our website.

‍4. Sharing Your Information
We do not share or sell your personal information to third parties except as follows:

‍Service Providers: We may share your information with trusted service providers who help us perform services on your behalf (e.g., payment processing, marketing, etc.)

Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process (e.g., to comply with a subpoena or court order).

‍5. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

‍6. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your information will be securely deleted or anonymized.

‍7. Your Rights, You have the right to:

‍Access: Request a copy of the personal information we hold about you.

‍Correction: Request corrections to any inaccurate or incomplete information we hold about you.

‍Deletion: Request the deletion of your personal information, subject to certain legal restrictions.

‍Opt-Out: You can opt-out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe link in our emails.To exercise any of these rights, please contact us at info@aardvarktreecare.ca or call 403-826-4172.

‍8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and collect data about how you use our site. Cookies are small text files that are stored on your device to track your browsing activity. You can control the use of cookies through your browser settings.

‍9. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

‍10. Changes to This Privacy Policy
Aardvark Tree Care reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

‍11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Aardvark Tree Care
15 Citadel Ridge Close NW, Calgary, AB T3G 4V4, Canada
Phone: 403-826-4172
Email: info@aardvarktreecare.ca

‍By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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