1. Introduction
By accessing or using the services of Aardvark Tree Care, located at 15 Citadel Ridge Close NW, Calgary, AB T3G 4V4, Canada, you agree to comply with these terms and conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please refrain from using our services.

‍2. Services Provided
Aardvark Tree Care provides professional tree care services, including but not limited to tree removal, pruning, trimming, stump grinding, disease management, and emergency services. All services are offered at the discretion of Aardvark Tree Care, based on an initial consultation and assessment of the property.

‍3. Scheduling & Cancellations
Appointments are scheduled based on availability. We require at least 24 hours’ notice for any cancellations. If you cancel less than 24 hours before your scheduled service, you may be subject to a cancellation fee. Emergency services are prioritized, and timing may vary.

‍4. Payment Terms
Payment is due upon completion of services unless otherwise agreed upon. Accepted payment methods include credit cards, debit, and bank transfers. Invoices for services rendered will be provided upon request. All payments are non-refundable once the service is completed.

‍5. Liability & Insurance
Aardvark Tree Care is fully insured to perform tree care services on your property. Our team will take all necessary precautions to ensure safety. However, Aardvark Tree Care is not responsible for any damage caused by pre-existing conditions, including but not limited to hidden decay, structural issues, or other defects in trees or the surrounding property. We are also not responsible for damage to structures or utilities unless directly caused by our actions.

‍6. Property Damage
While we make every effort to prevent any damage during our work, some minor property damage (such as marks from equipment or fallen branches) may occur. Aardvark Tree Care will not be held liable for any cosmetic damage to the property that arises from the necessary actions taken to complete the job.

‍7. Permits & Approvals
It is the responsibility of the client to obtain any required permits or approvals for tree removal, pruning, or other related services from the relevant local authorities. Aardvark Tree Care can assist with providing documentation or guidance, but the ultimate responsibility lies with the client.

‍8. Emergency Services
For emergency services, we will assess the situation and provide an estimate. Costs may vary based on the urgency and complexity of the job. In such cases, payment may be required upfront before work begins.

‍9. Privacy & Data Protection
Aardvark Tree Care respects your privacy. Any personal information provided for the purpose of receiving services will be handled in accordance with Canadian privacy laws. We do not share your information with third parties without your consent.

‍10. Dispute Resolution
If any dispute arises from the terms of service or the work completed, we encourage customers to contact us directly at 403-826-4172 or via email at info@aardvarktreecare.ca. We will make reasonable efforts to resolve the issue. If necessary, mediation or arbitration will be pursued as a means to settle disputes.

‍11. Changes to Terms & Conditions
Aardvark Tree Care reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be posted on this page, and by continuing to use our services, you agree to be bound by the updated terms.

‍12. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us:

Aardvark Tree Care
15 Citadel Ridge Close NW, Calgary, AB T3G 4V4, Canada
Phone: 403-826-4172
Email: info@aardvarktreecare.ca

‍By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.